Frequently asked questions
Who is this pump best suited for?
This device is ideal for individuals looking for a more automated and controlled vacuum experience. It suits users who prefer hands-free operation combined with adjustable modes and enhanced comfort through a soft sealing sleeve.
Is it safe to use in water?
Yes, the device is designed to be fully waterproof and can be used in environments such as a bath or shower. Always ensure proper use according to instructions and avoid excessive pressure for safety.
How does the sleeve improve comfort?
The ComFit silicone sleeve provides a wider contact surface and improved sealing, which can enhance comfort and reduce the need for adjustments. It also helps create a more consistent vacuum during use.
How do I clean and maintain this product?
After use, rinse the device and sleeve with warm water and mild soap or a toy cleaner. Allow all parts to dry completely before storage, and ensure the charging area is dry before recharging.
What should I expect with shipping and delivery?
Lovva offers discreet worldwide shipping, ensuring your order arrives securely packaged without revealing its contents. Delivery times vary depending on your location, with Australian orders typically arriving within a few business days and international shipping based on selection.
